TERMS & CONDITIONS
HOTGOLF LTD submits to the non-exclusive jurisdiction of the English Courts; in accordance with the laws of England.
In the event of any goods being offered for sale at an incorrect price, we reserve the right to withdraw the items from sale, at any point prior to shipping. We will contact you if such a situation arises. We will also contact you should additional postages charges apply for any order.
Goods for sale on www.hotgolf.co.uk are supplied with the manufacturer's full warranty unless otherwise stated.
Rate of delivery is clearly stated with each individual product. Usual carriage charge is £2.99 up to £49.99 and free on all orders over £50 in value if ordered on-line (UK mainland only). Usually products are despatched 24 hours from receipt of order, subject to stock. All goods are fully insured in transit.
Your order is not accepted until your PAYPAL payment is cleared.
Any e-mail, on-screen receipt or other acknowledgement of your order is merely to report that your request has been received and does not in any way denote acceptance of your order regardless of any wording on the e-mail or the receipt.
HOTGOLF LTD reserves the right, at any time prior to acceptance, to refuse any order or any part of an order, or to require further or better information to enable it to evaluate and/or process the order.
All goods remain the property of HOTGOLF LTD until paid for in full.
Order Cancellation & Returns
If for any reason you are not happy with a product purchased, you are welcome to return it for an exchange or refund.
You will only be able to exercise this right if you are able to return the goods you ordered to us unworn, undamaged and with all original packaging as originally supplied. The goods must be returned to us within 7 working days from the date of your order. The customer is required to pay for postage of non-faulty returned items. Please allow at least 2 weeks for us to process your refund once we have received your goods. The refund will be credited to the payment card used at the point of purchase and you should be notified by email once the refund transaction has been completed. We will endeavour in all circumstances to refund your purchase within 24 hours of the receipt of the returned goods. Please note that cancellation of custom fit or logo orders may be subject to a cancellation and/or restocking fee. This fee will depend on the size of the order and will be quoted should you wish to cancel the order.
In the unlikely event that you have a complaint about our site or service, please e-mail us at email@example.com and we will attempt to remedy the situation. We endeavour to respond to all complaints within five days and resolve them within a further seven days.
Your Statutory Rights Are Not Affected
All images are for illustrative purposes only; colours may vary from those shown.
We reserve the right to publish the names and location of our competition winners.
Free Custom Fit Advice
We recommend that before buying any specialist golf equipment or if you require custom fit advice that you contact one of our PGA golf professionals on 01700 805050.
If you decide to purchase a product on-line from HOTGOLF LTD you may be asked to provide personal contact details
(such as name, postal address and e-mail address).
Your personal information may be held by HOTGOLF LTD on computer or manual files and will be used for administration purposes. We may use customer contact information to send details about additional products and services or promotional material from some of our partners. Users may opt out of receiving future mailings. See "Contact us" below.
Please note that in accoradance with PCI DSS COMPLIANCE we do not hold any finacial details of our customers payments
We may display prices in Euros and other currencies on the website to aid overseas customers. Any prices shown in a foreign currency are for guidance only and are not guaranteed. Rate of exchange details are available from our payment processing company www.paypal.co.uk.